Program Objectives
The purpose of this program is to equip managers and leaders the essential coaching skills in helping employees grow quickly in the change process. This serves as a mean to:
· Enhance individual’s competency to deal with the
change
· Impart valued experienced easier and enhance team
competitiveness
· Develop a closer bond between the leader and
employees
· Enable the utilization of talents is put to full capacity
At the end of the program, participants will be familiar with
how to identify critical competence in closing performance
gap and coach their learners effectively.
Program Outlines
· Why Coaching
· 10 key Elements to a Successful Coaching
· The Performance Coaching Model
· Significant Characteristics of an Influential Coach
· Characteristics of Effective Goals in Coaching
· Techniques to Identify Performance Gap
· 8 steps to Effective Appraisal
· Creating the Right Climate and Gaining Commitment
· 8 ways to Eliminate Unsatisfactory Behavior
· Overcoming the Challenge of Team Coaching
· Coaching and Managing Diversity
· The 10 tools to Ensure Team Results
· Giving Constructive Feedback and Make them Welcomed
· Steps to Conduct an Effective Coaching Session
· Knowing When and How to Train
· 5 Counseling Steps to Modify Behavior
· Motivation for Performance in Coaching
· Tips for Giving Feedback Effectively
· Coaching your People for Career Development
Suitable for
Managers and Leaders that would like to enhance their team performance in the change process. This is an extensive learning from the program, “Present to Influence”. To make it complete for the consideration of solely this program, we recommend one extra day (total 3 days) for participants to acquire the influencing skill.
Methodology
Participants (regardless the level of management or staff) who have attended James’ program generally felt the great benefit they received is Learning How to Learn. Besides bringing back the “fish”, they learnt how “to fish”. Just like to white inverted triangle that forms beyond lines in the above diagram.
The 3 key elements that construct this high level of learning are:
(1) Delivery of knowledge with enriched experienced, case studies and analogy that enable the learning last.
(2) Critical Thinking through discussion, sharing and under the guidance of James with the support of application tools enable the connection between class room learning and real life application.
(3) Enlightenment through a series of activities and critical reflection under James’ supervision to enable self discovery and answers to resolve the embracing challenge.
Program Leader：James Chin
The Total Solution Provider and Master Trainer in helping organization leapfrog through Change and Innovation.
· Singaporean Chinese
· Master in Business Administration (Hull, UK)
· Worked with Beijing University and FuDan
University
· President of International Consulting & Training
(Singapore)
· Ex-President of Certified Professional Trainer
Association (Singapore)
· Master Trainer (Asia Pacific Region) of International
Professional Association (UK)
· Clients include: GM, Delphi, Tenneco, Schneider Electric,
Sony Ericson, Motorola, Citibank, DBS, Bank of America,
Industrial and Commercial Bank of China, Communication
Bank of China, Philip, GE Medical, Tyco, Haier, Siemens, etc.
Duration: 2 Days (9am – 5pm)
Number of Participants
This program is a highly Interactive and Intensive. Participants will be asked to perform a series of activities after each short lecture. The structure of critical thinking, individual and team reflection under close supervision, guardian and evaluation of the trainer will enable maximum learning benefits. Therefore, we strongly recommend the maximum number of participants to be kept within 20 persons.
For More Information
The above program outline is only reference. We shall customize the program to your need upon confirmation. Please Contact our local representatives or email us at learning@ict.edu.sg.
